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FAQ

Click here to read answers to frequently asked questions.

Mobile Web settings

Access the internet from your phone. Click here to read the instructions.

How to use

Using Lyca Mobile is simple. Click here if you need more information.

Contact us

Would you like to talk to us? Click here, we’ll be happy to help.

Transfer your number

You can keep your existing number, it’s very easy. Click
here to find out how.

Store Locator

Find a store nearest to you.

Other Services

Lyca Lottery Results

Payment Card Consent Terms

1. Lyca Mobile will store your card details including name and card number.
2. Your payment card details will be used only for:
- a. Auto Renewals/ Bundle subscriptions; and
- b. Auto Top Ups.
3. You can remove your payment card details at any time you choose, either through Customer Services or via your own online ‘My Lyca Mobile Account’.
4. Your consent for Lyca Mobile to store your payment card details is valid for 365 days unless you remove your consent as detailed in point 3, above.

Bundle Name/Topup	Amount	EXPIRY_DATE_OF_AGREEMENT	FEE_AMOUNT	TAX_AMOUNT	TOTAL_PURCHASE_AMOUNT	Transaction Frequencey